Month: September 2018

Lexcel quality standard achieved!

Sarah Bentley Solicitors is celebrating a prestigious industry standard … achieved inside our first year of trading!

We have been awarded the Lexcel quality mark by the Law Society in recognition of high standards of client care and management.

Founder Sarah Bentley said: “When people see the Lexcel accreditation they can be confident that they are dealing with a firm which understands the need for excellence and can deliver the very best in service, while also being cost efficient. Our ethos is based around professionalism, practicality, discretion and support and we are very proud to have been awarded the Lexcel quality standard.”

Lexcel is developed specifically for the legal profession and gives assurance that a practice meets high client care and business management standards. It is run by the Law Society, the professional body for solicitors in England and Wales.

Lexcel-accredited firms are inspected annually and to gain accreditation they must undergo a rigorous application and assessment process.

Christina Blacklaws, President of the Law Society of England and Wales, said: “Delivering good client care and maintaining a strong client relationship are essential for solicitors and those gaining and maintaining Lexcel show their dedication to go above and beyond.

“Committing to high standards in customer service and practice management is fundamentally important in today’s increasingly competitive legal services market.”

Picture Caption: Sarah Bentley (left) and Eve Brelsford proudly display the Lexcel certificate.