The true value of team work

Team work is always important, but its benefits have been particularly apparent during Covid 19.

Therefore, we would like to extend our thanks and appreciation to all clients, court staff, colleagues and contractors (notably Holker IT) for their sterling support and collaboration over the recent difficulties.

That excellent team work has enabled us to continue to offer a seamless service – not just to get up and running but then to stay running!

During the height of the crisis we have been able to adapt quickly and effectively, both to meet the needs of individual clients and also to the virtual court system which has allowed the Court and its work to continue.

It is worth noting that in this period we have supported clients by preparing for and undertaking in excess of 40 hearings – completed by telephone, Zoom, Microsoft Team or Skype.

Personally, I would also like to thank all my staff – Eve, Sarah, Falon, Assunta, Pat and Georgia, who have worked tirelessly to support me and to give you the first class service that we aspire to offer all our clients.

The ‘team’ is now re-united at Ribble Court (during lockdown Assunta and I continued to man the office while others worked remotely), back in the office and starting to see clients in person – if, of course, clients feel comfortable in doing so.

Fortunately, there are some excellent facilities available to us here – including a spacious boardroom – and we have also created, as an alternative, a soundproof and discreet space for appointments and to enable your attendance at court hearings to take place safely. Telephone appointments or appointments by video platform can also be arranged.

Embracing new technology and adapting quickly to change has been critical. It continues to enable us to carry out our work for you in the safest possible circumstances.

So a sincere ‘thank-you’ to everyone involved.

Sarah Bentley

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